FAQ is a Shopify theme section in the Section Star library. Show FAQs in a slick expanding view — answer objections, build trust, and help shoppers feel confident buying from you.
About the FAQ section
The FAQ section built using the Section Star app for Shopify is designed to provide an interactive and easily navigable way to display frequently asked questions and their answers on your Shopify store. This section allows you to customize fonts, colors, and spacing, ensuring that the FAQ aligns well with your store's design aesthetics. It also supports a responsive layout, ensuring optimal display on various screen sizes.
Live demo
Use cases
- Product Information: Use the FAQ section to answer common questions about your products such as sizing, materials, and care instructions, helping customers make informed purchasing decisions.
- Shipping and Returns: Provide details on shipping times, costs, and return policies to address customer queries and reduce the number of support requests.
- Store Policies: Clarify store policies on issues such as payment methods, account creation, and privacy policies, ensuring customers feel secure when shopping on your site.
- Technical Support: Include troubleshooting tips and technical guides for products that require assembly or specific usage instructions, helping to enhance customer satisfaction.
Settings
Every setting below appears in the Shopify theme customizer once the section is published.
FAQ Design
Set the design for the FAQ
| Setting | Type | Default |
|---|---|---|
| Question Text Size | Range | 25 |
| Question Color | Color | #111111 |
| Answer Color | Color | #555555 |
Headline
Set text for the headline
| Setting | Type | Default |
|---|---|---|
| Text Alignment | Text alignment | center |
| Mobile Text Alignment | Text alignment | center |
| Headline | Inline rich text | <b>Sample Headline</b> |
| Text | Inline rich text | Use this block to add a description. … |
| Spacing between Headline and Features | Number | 15 |
Question block settings
| Setting | Type | Default |
|---|---|---|
| Question | Inline rich text | <b>How does the FAQ section work?</b> |
| Answer | Rich text | <p>Its simple really. You just add th… |
| Is open by default? | Checkbox | Off |
How to add this section to a Shopify store
- Install Section Star from the Shopify App Store.
- Open the app and search the library for “FAQ”.
- Click Publish, then choose a name and the theme to publish into.
- Follow the deep link into the Shopify theme customizer.
- Add the section to any page and customize it with the native theme settings.
No code is required, and the section lives in your theme as ordinary Liquid — see the full install guide.