FAQ Plus is a Shopify theme section in the Section Star library. Create feature-rich FAQs to build trust and address customer objections — with more options and flexibility than the standard FAQ.
About the FAQ Plus section
The "FAQ Plus" section is a versatile and interactive FAQ module that can be seamlessly integrated into your Shopify store. This section not only allows you to present frequently asked questions and their answers in a structured manner, but it also supports multimedia content such as images and videos. The customizable design ensures that the FAQ section aligns with the overall theme and aesthetics of your store.
Live demo
Use cases
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Product Information: Use the FAQ Plus section to address common questions about your products, such as material, sizing, or usage instructions. Adding videos demonstrating product features can enhance user understanding.
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Shipping and Returns: Provide clear answers about your shipping policies, delivery times, and return process. Including instructional videos for return procedures can improve customer satisfaction.
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Store Policies: Inform your customers about important policy details such as payment methods, privacy policies, and terms of service. This helps build trust and transparency.
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Promotions and Discounts: Answer questions related to ongoing promotions or discounts. Visual explanations through images or videos can clarify how to avail themselves of these offers.
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Account Management: Guide users on how to create, manage, and delete their accounts. Visual tutorials can make it easier for customers to navigate their account settings.
Settings
Every setting below appears in the Shopify theme customizer once the section is published.
Grid Design
Set the design for the grid
| Setting | Type | Default |
|---|---|---|
| Grid Gap | Number | 10 |
| Grid Column Size | Select (1 column, 2 Columns) | 1fr |
| Vertical Alignment | Select (Center, Top, Bottom) | start |
Media Design
Set the design for your image or video
| Setting | Type | Default |
|---|---|---|
| Media Aspect Ratio | Select (21:9, 16:9, 4:3, 1:1, 3:4, 9:16…) | 4 / 3 |
| Round Borders on Media | Range | 5 |
| Subtle Shadow on Media | Checkbox | On |
| Border Size on Media | Range | 0 |
| Border Color on Media | Color | #888 |
FAQ Design
Set the design for your FAQ question and answer
| Setting | Type | Default |
|---|---|---|
| Question Size | Range | 18 |
| Question Color | Color | #111111 |
| Answer Color | Color | #555555 |
| FAQ Padding | Number | 10 |
| FAQ Gap | Number | 10 |
| Subtle Shadow on FAQ | Checkbox | On |
| Round Borders on FAQ | Range | 5 |
| Border Size on FAQ | Range | 0 |
| Border Color on FAQ | Color | #888 |
| Active Background Color | Color or gradient | linear-gradient(164deg, #FFF 0%, #FFF… |
| Inactive Background Color | Color or gradient | linear-gradient(164deg, #F0F0F0 0%, #… |
| Indicator on FAQ | Select (Plus/Minus, Arrow) | plus_minus |
Headline
Set text for the headline
| Setting | Type | Default |
|---|---|---|
| Text Alignment | Text alignment | center |
| Headline | Inline rich text | <b>Check out our FAQ</b> |
| Text | Inline rich text | Get answers to your questions about o… |
Question block settings
| Setting | Type | Default |
|---|---|---|
| Image | Image | — |
| Video | Video | — |
| Question | Inline rich text | <b>How does the FAQ section work?</b> |
| Answer | Rich text | <p>Its simple really. You just add th… |
Advanced Video
Set the advanced video settings
| Setting | Type | Default |
|---|---|---|
| Poster Image (optional) | Image | — |
| Optional Link | URL | — |
| Play Inline | Checkbox | On |
| Autoplay | Checkbox | Off |
| Loop Video | Checkbox | On |
| Mute Video | Checkbox | On |
How to add this section to a Shopify store
- Install Section Star from the Shopify App Store.
- Open the app and search the library for “FAQ Plus”.
- Click Publish, then choose a name and the theme to publish into.
- Follow the deep link into the Shopify theme customizer.
- Add the section to any page and customize it with the native theme settings.
No code is required, and the section lives in your theme as ordinary Liquid — see the full install guide.